Guest Connection Instructions

We’ll be connecting via Zoom, so this should be easy-breezy. The virtual backgrounds, screen sharing and video effects you're used to will all be available to you for this recording should you want to use them! Here are the step-by-step instructions and tips for a great broadcast.

Prepare for the Interview

Close all other windows and apps. Sometimes, it's helpful to reboot your computer entirely to clean things running in the background.
Make sure you've got a strong internet connection. Moving closer to your router, asking others on your network not to use their devices, and even hardwiring via ethernet are all great ways to preserve bandwidth and produce the highest-quality video output from your side.
Silence notifications on the device you're connecting with and others that may cause distractions.

Troubleshooting & Technical Best Practices

Try refreshing your browser if you're having trouble connecting after granting permissions and clicking join.

iPads and iPhones are often excellent alternatives if your primary computer and webcam aren't connecting (firewalls can be a pain). Most of the time, their cameras are also of higher quality, so fear not if you need to resort to a handheld device!
Check that your microphone and camera are connected securely to your machine. If no mic is picked up as an audio source, Ecamm won't allow you to join, so check those plugs!
Safari and Firefox aren't ideal, but they work for some people. If Chrome is causing headaches - try switching to another browser.
Check your network - if your internet connection is poor (particularly your upload speed), this could cause problems. Hardwiring via ethernet is ideal, if possible. If not, make sure you're on the fastest channel on your network and the only one on it. Try not to have any walls between you and your router.
And as always, reach out if you encounter any issues and need help!

Camera and Sound Tips

Look at your camera lens — not the video output or host in your monitor. Think of this as an audio-only conversation and concentrate on what you hear, not what you see. The only thing you should be looking at is your camera lens!

Compare the first frame (looking at the device screen) with the second (looking into the camera lens). Zoom has conditioned us to watch the screen/ourselves - try to resist this!

Position your camera at eye level to avoid odd (and often unflattering) angles. You can accomplish this by stacking some books beneath your laptop using a webcam or using a tripod or picture frame to prop up your phone or tablet.
Take note of the lighting around you. If possible, face a window, and try not to have your back to a prominent light source.
Consider your lighting, background, and audio when choosing where to set up your "studio."

Find those headphones! Guests sometimes experience audio feedback, so please have a pair of earbuds or headphones on hand.

The most important tip is to imagine having a virtual coffee with a veteran or military spouse who is eager to learn from you and your experiences.

You'll do great. Thanks again for helping out!

Thanks for joining the conversation.